Pre-sales and pricing
Questions about plans, upgrades, education pricing, or the purchase flow.
Wins Support
How can we help?
Choose the support route that matches your question. Wins does not publish a private address or phone number; the official channels below are the public ways to reach us.
Email support: [email protected]License and activation
Manage device bindings first, then contact support if a previous Mac is no longer available or activation still fails.
Technical support
Report a reproducible Wins issue or check recent releases before contacting support.
Include these details in a technical report
- ✓ Wins version
- ✓ macOS version
- ✓ Steps that reproduce the issue
- ✓ Screenshots or a short screen recording when useful
Do not send payment card details. For license questions, send only the purchase email and the information needed to identify the license.